Frequently Asked Questions
Where is Serenity Trike Tours located?
We are based out of Mount Victoria, NSW but travel across the Blue Mountains area for tours and can collect you (by prior arrangement) from any Blue Mountains accommodation for your tour.
Our standard pickup area is from Lithgow to Wentworth Falls, surcharge may be applicable to areas further afield. Please ask when booking.
How do I make a booking?
Get in touch however you prefer- call, text, WhatsApp, email, Facebook or Instagram. We are happy to have a chat about your needs. If we don’t answer the phone straight away, we are probably out on another fabulous ride but will call you back ASAP.
What payment methods do you accept?
In advance:
Paypal or Direct Deposit (fully refundable, however please allow 3 business days for funds to clear prior to your ride)
On the day:
Cash or Credit Card – we have Credit Card facilities on the trike.
Do I need a motorcycle licence?
Do I need motorbike gear?
What do I need to bring?
How do I get to you?
We come to you! Let us know when booking, where you are staying or a convenient pick up point and we will meet you there.
Our standard pickup area is from Lithgow to Wentworth Falls, surcharge may be applicable to areas further afield. Please ask when booking.
Are there age restrictions?
Passengers under 16 years must be accompanied by an adult.