Frequently Asked Questions

Where is Serenity Trike Tours located?

 

We are based out of Blackheath, NSW but travel across the Blue Mountains area for tours and can collect you (by prior arrangement) from any Blue Mountains accommodation for your tour.

Our standard pickup area is from Lithgow to Wentworth Falls, surcharge may be applicable to areas further afield. Please ask when booking.

How do I make a booking?

Call us on 0412 031 957 or fill in our online enquiry form and we will get back to you as soon as we can to confirm. If we don’t answer the phone straight away, we are probably out on another fabulous ride but will call you back ASAP.

What payment methods do you accept?

 

In advance:
Paypal or Direct Deposit (fully refundable, however please allow 3 business days for funds to clear prior to your ride)

On the day:
Cash or Credit Card – we have Credit Card facilities on the trike.

 

Do I need a motorcycle licence?
No, as a passenger on our custom built trikes you don’t need any licences at all
Do I need motorbike gear?
No – we provide a range of helmet sizes, leather jackets and gloves. We do recommend full length trousers, closed footwear and warm clothing – even on hot days the breeze when riding can be quite cool!
What do I need to bring?
We recommend camera/phone camera, sunscreen, sunglasses and water. We have a large luggage area to the rear of the trike where you can store extra clothing, keys, bags etc for safekeeping.
How do I get to you?

 

We come to you! Let us know when booking, where you are staying or a convenient pick up point and we will meet you there.

Our standard pickup area is from Lithgow to Wentworth Falls, surcharge may be applicable to areas further afield. Please ask when booking.

Are there age restrictions?

Passengers under 16 years must be accompanied by an adult.

What if the weather is bad?
The Blue Mountains are spectacular in many different weather conditions, however there are limited times where it is neither safe nor enjoyable to ride. In those instances we are happy to re-book for another date, or cancel if appropriate. We do not take advance payment so there is no cost for cancellation due to weather conditions.
Do you do picnics?
Yes we do! Please ask us for options when booking
Can you do birthdays, weddings and events?
Definitely! Talk to us about options to suit your occasion – we can do one way trips, multiple trips for extra passengers, parades, winery tours, surprise pick-ups, corporate events and more. We are always happy to discuss how we can add flair to your special day.
I've never been on a motorbike before, is it safe?
Our trikes are fully registered and insured, and fitted with comfortable safety belts. We can travel at a pace that you feel comfortabe with, most people find that they get over any nerves within a few minutes and have an exhilarating ride!

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